How do we book your services?

For event and business image requirements, you first need to check if we are available on the dates that you need.

CHECK AVAILABILITY REQUEST A CALLBACK

Of course, you can call us directly on 0115 888 2700 (office) or 07881 730406 (mobile) and you can also email us directly at sales@individualpixel.com

We will then arrange a consultation meeting to discuss your requirements - this can be done on the phone, over Skype/Skype for Business (voice or video), over WebEx (or other conferencing system) or in-person (at your home or office). The consultation is free and your booking requirements will be confirmed during this meeting.

After your consultation meeting, we will create your personal online quotation based on the requirements you gave us, which we will ask you to accept electronically. This personal online quotation may also include details of retainer payments that are needed to proceed. On acceptance of the quotation, and payment of any required retainers, our system will then deliver your contract which you will also need to be electronically signed to confirm the booking.

Details of our cancellation and refund policy can be found in the EVENT QUESTIONS and BUSINESS QUESTIONS sections below.

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