What is your event cancellation and refund policy?Who owns the images taken by you on an event assignment?What are the fees for your services?Are there travel costs associated with your services?

What is your event cancellation and refund policy?

We know that there can be unforeseen circumstances that mean you need to cancel your event photography booking and get a refund. We are transparent with our event cancellation and refund policy so you know where you stand. As part of the contract that we provide, we may have asked for a retainer (typically 25% of the assignment…
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Who owns the images taken by you on an event assignment?

Individual Pixel is assigned copyright at the time of image creation. As part of our event packages we provide a worldwide perpetual licence for you to use all of the images we provide. This licence includes first and second/subsequent serial rights, Internet publication rights, Intranet publication rights, electronic publication rights, electronic archiving rights, book rights and derived products rights. We…
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What are the fees for your services?

We are very transparent with our pricing - we have created five main event and four main business packages that can be used as the starting point for your photography/video production pricing. Each of these can be customised by adjusting components in the published package. As well as adapting an existing package, we can also build you…
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Are there travel costs associated with your services?

We understand that you don't want to be hit with additional costs for travel when attend your event or business session, so we try to be transparent with our travel costs. All of our packages (event and business) includes a 3-hour / 200 mile travel allowance in the price. If your event or business session isn't that far…
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