How do you charge for event packages?What is your event cancellation and refund policy?Who owns the images taken by you on an event assignment?What is the difference between single-timeslot and multi-timeslots?

How do you charge for event packages?

Our event services are created in packages that you can use as a starting point and then customise as you need. For event clients, we will consult with you (via email, instant message, voice call, video conference or in-person meeting) to identify your requirements. We will always provide a quotation for the requirements we have identified which we will…
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What is your event cancellation and refund policy?

We know that there can be unforeseen circumstances that mean you need to cancel your event photography booking and get a refund. We are transparent with our event cancellation and refund policy so you know where you stand. As part of the contract that we provide, we may have asked for a retainer (typically 25% of the assignment…
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Who owns the images taken by you on an event assignment?

Individual Pixel Photography is assigned copyright at the time of image creation. As part of our event packages we provide a worldwide perpetual licence for you to use all of the images we provide. This licence includes first and second/subsequent serial rights, Internet publication rights, Intranet publication rights, electronic publication rights, electronic archiving rights, book rights and derived products rights. We…
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What is the difference between single-timeslot and multi-timeslots?

With our event and business packages we wanted to provide you with maximum flexibility to use the photography and/or video production hours as you need, so we created single-timeslot and multi-timeslot. Each package will indicate the type of hours that have been allocated. Single-timeslot means you can use your time in a single continuous block within the assigned working hours identified in the…
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